and stays grateful
Have you ever called a company’s customer service line only to wait…and wait…and wait for the next available rep? That won’t be your experience with us! Each of our clients work directly with a relationship manager assigned specifically to them, and we focus on offering personalized service that exceeds your expectations!
Thank you for being who you are and letting us get to know you. If it all sounds too good to be true, we invite you to put our words to the test and check it out for yourself. How can we help you today?
“ Thank you for all your help and your support at a time in my life when it was most needed. It really means a lot to know that someone cares about you and what you are going through. I can honestly say that this was one of the most difficult times in my 60 plus years of life. Just knowing that someone cares about you and what you are going through makes it just a little easier to get through the day. “
“ Thank you from the bottom of my heart for doing what you did for me. Once again, as you always do, you went above and beyond for a client. You are an asset to PCL and I hope they realize it. Your professionalism and caring for the client is what brought me back for a second loan. Plus I really enjoyed having you as my loan manager. Keep up the great work. I will reach out to you from time to time see how you are doing. Your email and voice message brought tears of joy to my eyes. You have restored my faith in humanity. Thank you again. God bless you. “
“ You are the absolute best and I really mean that. Please accept my sincerest THANK YOU! It has been and is always a pleasure working with you as my Relationship Manager and I so appreciate all that you do and have done for me. I'm trying to keep both present and past tense in this message to you as I do foresee us continuing to have a great relationship in the future. I will definitely reach out to you immediately if and when another financial need arises for me. Thank you again! “
“ I have been looking for an angel to help answer some of my prayers and today it was you! You can NEVER EVER know how much this is appreciated and needed! Thank you so much! “
“ Words cannot express my gratitude and appreciation. You should be proud to work for such an awesome company. One who gave me a chance and who was there twice in my time of need. Bless you for being such an awesome relationship manager. Your company takes personal loans to another level. It’s a partnership with a company who cares about building relationships and mending fences. Thanks again. “
a. Not hard at all! Our relationship managers are always available by phone to walk you through the process, or the application can be completed online as well. It’s really easy and doesn’t take a lot of time.
a. To be honest? We feel like most companies working in this industry don’t value their clients as individuals worthy of respect. Though we certainly provide short-term loans, that has always been secondary to what we feel is our main purpose. At Prime Credit Line, we want our clients to know that they matter and that we are blessed by our interactions with them.
a. You don’t have to make a payment right away. We offer a generous grace period before your first payment is due and your relationship manager will go over this with you before your loan is funded.
a. Listen, we’re human too. We know that stuff comes up. If you ever find yourself in a difficult situation and unable to make your payment, please call us! We would be happy to adjust your account to give you some more time.
a. No! At Prime Credit Line, we don’t do any late fees! This is one thing that definitely sets us apart. We know that money can already be tight as it is without tacking on additional fees that blow up your account and add up fast. If you’re in trouble and worried about falling behind, your relationship manager will come up with a solution that alleviates your stress. We will always work with you.
a. Nope! When our clients are unable to make a payment, we offer extensions so they effectively don’t ever miss a payment. We’ll move your payment out to another date to give you more time.
Please feel free to drop us an email from the form below and
we’ll get back to you as soon as we can.
*Prime Credit Line is a tribal lending entity wholly owned by the Big Lagoon Rancheria Band of Yurok and Tolowa Indians of the Big Lagoon Rancheria (“Tribe”), a sovereign nation located within the United States of America and a federally recognized Indian tribe that is created for the benefit of the Tribe and operating pursuant to Tribal law, and is operating within the Tribe’s Reservation. Prime Credit Line reviews and approves loans in the Tribe’s offices. Prime Credit Line is a licensed tribal lender in compliance with the Tribe’s Consumer Financial Services Regulatory Code, a copy of which can be found here Big Lagoon Rancheria Tribal Consumer Financial Services Regulatory Code. You can contact the Tribe at firstname.lastname@example.org or by mail at Prime Credit Line, 600 F. Street, Ste 3, #721 Arcata, CA 95521.
Applications processed and approved before 3:45 P.M. MST are typically funded the next business day. In some cases, we may not be able to verify your application information and may ask you to provide certain documents. You may refer to the Loan Cost & Terms section for additional details however complete disclosures of APR, fees and payment terms are provided within the Loan Agreement.
Notice: This is an expensive form of credit. Prime Credit Line provides loans which are designed to help you meet your short-term and/or emergency borrowing needs. Appropriate emergencies might be a car repair, medical care for you or your family, or travel expenses in connection with your job. This service is not intended to provide a solution for longer-term credit or other financial needs. Alternative forms of credit may be less expensive and more suitable for your financial needs. Alternative sources you could consider include: a credit card cash advance; personal loans; home equity line of credit; existing savings; or borrowing from a friend or relative. Individuals with credit difficulties should seek credit counseling. We encourage clients to pay in full as soon as possible without any pre-payment penalty, doing so will result in cost savings.